NOTE: During COVID-19, you may see delays in orders due to slower logistics and increased customs security checks, Please bear with up to 3 business days delivery delay.

Order Processing

We want to make sure you get your items as quickly as possible so we process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. (Shipping time does not include 1-3 days processing times required to process your order from the date your order is placed)

 

Shipping Options & Shipping Time 

We offer Standard shipping and Expedited shipping 

Location Shipping Options Shipping Fees Shipping Time
United Kingdom 		Standard shipping
£19.99 		10~14 work days
Expedited shipping
£36.99 		7~10 work days
 France, Germany, Netherlands, Sweden,
Italy, Portugal, Spain, Switzerland		 Standard shipping
£19.99 		10~15 work days
Expedited shipping
£38.99 		7~10 work days

Change the delivery address after the order was placed

Yes, please contact our customer service, but note that we can't change the delivery address after the shipping was already processed.

 

About Customs and Taxation

The prices displayed on our site are tax-free in GBP, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.